ID

Questions
问题

Response
回复

(Use this space to provide free text responses)
（使用此空间提供自由文本回复）

BO-1

What is your business's legal name?
您的企业法定名称是什么？

Example: BrightHome Essentials LLC
例如： BrightHome Essentials LLC

BO-2

What is your business's "doing business as" (DBA) name?
您的企业的“经营名称”（DBA）是什么？

Example: BrightHome Store
例如： BrightHome 商店

BO-3

What is your business website URL?
您的企业网站网址是什么？

Example: www.brighthomestore.com
例如：www.brighthomestore.com

BO-4

What is your business address?
您的公司地址是什么？

Example: 123 Main St, Suite 100, City, State, ZIP
例如：123 Main St, Suite 100, 城市, 州, 邮政编码

BO-5

What is your business trading address at the location of your Stripe account?
您的 Stripe 帐户所在地的商业交易地址是什么？

The trading address is the physical location where you carry out your business activities and operations, such as a retail store front or the address where your employees work out of (including co-working spaces) - it can differ from your registered business address.
交易地址是您开展业务活动和运营的实际位置，例如零售店面或您的员工工作的地址（包括共同工作空间） - 它可能与您的注册营业地址不同。

Example: Our business trading address is the 123 Coastal Road, #10-10, City, State, ZIP
例如：我们的商业交易地址是 123 Coastal Road, #10-10, City, State, ZIP

BO-6

How long have you been operating your business?
您的企业经营多久了？

Example: 10 years
例如：10年

BO-7

Please provide the details of any beneficial owners who hold 25% or more ownership or voting rights, either directly or indirectly, in the company.
请提供直接或间接持有公司 25% 或以上所有权或投票权的受益所有人的详细信息。

Example: Jane Doe, 70% ownership; John Smith, 30% ownership
例如：Jane Doe，70% 所有权；John Smith，30% 所有权

BO-8

Please describe your business model, including details about the buyers, sellers, and the goods/services being purchased.
请描述您的商业模式，包括买家、卖家以及所购买的商品/服务的详细信息。

Example: BrightHome Store is a direct-to-consumer e-commerce platform specializing in high-quality furniture and kitchenware. Our target buyers are families looking for stylish home solutions. Customers purchase directly from our website
示例： BrightHome Store 是一个直销电商平台，专营高品质家具和厨具。我们的目标客户是寻求时尚家居解决方案的家庭。客户可以直接从我们的网站购买

BO-9

What is your role in the transaction?
您在交易中扮演什么角色？

Seller
卖方

Select this option if you are the business selling the goods or services directly to the buyer.
如果您是直接向买家销售商品或服务的企业，请选择此选项。

Broker or intermediary
经纪人或中介

Select this option if you facilitate transactions between buyers and sellers without holding ownership of the goods being sold.
如果您促进买卖双方之间的交易但不拥有所售商品的所有权，请选择此选项。

Affiliate
附属机构

Select this option if you promote and sell products on behalf of another company and earn a commission on sales made through your referral
如果您代表另一家公司推广和销售产品，并通过您的推荐赚取销售佣金，请选择此选项

Other (please specify): ______________
其他（请注明）：______________

Select this option if your role does not fit into the above categories, and provide a brief description of your role
如果您的角色不属于上述类别，请选择此选项，并提供您的角色的简要描述

BO-10

How does your business plan to integrate Stripe into its payment process?
您的企业计划如何将 Stripe 整合到其支付流程中？

To process payments for our entire product range
处理我们整个产品系列的付款

To process payments for specific product lines
处理特定产品线的付款

BO-11

Please provide further details on which specific business lines you intend to use Stripe for.
请提供您打算使用 Stripe 的具体业务线的更多详细信息。

Example: We will use Stripe to process payments exclusively for the sale of Kitchenware products, not the installation or assembly services.
示例：我们将使用 Stripe 专门处理厨具产品销售的付款，而不是安装或组装服务的付款。

BO-12

If your website does not include pricing information or a checkout page, can you please describe the typical customer journey from the start of the purchase process?
如果您的网站不包含定价信息或结帐页面，您能否描述从购买过程开始的典型客户旅程？

N/A, our website includes a pricing page
N/A，我们的网站包含定价页面

Buyer journey details______
买家旅程详情______

Example: Customers view product details on our website and submit an enquiry form. Our team sends them pricing details by email and they reply with their order. We then send a payment link to them.
示例：客户在我们的网站上查看产品详情并提交咨询表。我们的团队会通过电子邮件向他们发送价格详情 ，客户会回复订单。然后，我们会向他们发送付款链接。

BO-13

Please describe how money moves from buyer to seller for a single transaction.
请描述单笔交易中资金如何从买方转移到卖方。

Example: The buyer makes payment at checkout, and once the order is confirmed, the money is transferred to our business account. Since we are the seller, there are no additional transfers required.
例如：买家在结账时付款，订单确认后，款项将转入我们的企业账户。由于我们是卖家，因此无需额外转账。

BO-14

In which countries does your business intend to establish a Stripe account, and what is the estimated proportion of your annual sales from each of these countries?
您的企业打算在哪些国家/地区建立 Stripe 帐户？您在每个国家/地区的年销售额预计占比是多少？

Example: US - 70%; UK - 20%; JP - 10%
例如：美国 - 70%；英国 - 20%；日本 - 10%

BO-15

Please indicate the number of employees your business has at the location of your Stripe account and describe the type of business activities conducted there, including but not limited to sales, finance and operations.
请注明您的企业在 Stripe 帐户所在地拥有的员工人数，并描述在那里开展的业务活动类型，包括但不限于销售、财务和运营。

Example: We have a total of 10 employees at our New York location. Our staff engages in various activities: 4 employees are in sales, focusing on acquiring new memberships; 3 are in customer support, assisting clients with inquiries; and 3 manage operations, ensuring that the facilities and classes run smoothly.
示例：我们在纽约分部共有 10 名员工。我们的员工从事各种工作：4 名员工负责销售，主要负责获取新会员；3 名员工负责客户支持，协助客户解答疑问；3 名员工负责运营管理，确保设施和课程顺利进行。

BO-16

Please confirm the location in which your business will be paying income tax for the transactions relating to your Stripe account.
请确认您的企业将为与您的 Stripe 帐户相关的交易缴纳所得税的地点。

N/A, we have assessed our income tax obligations and do not have such obligations in the country where we will be opening a Stripe account
不适用，我们已经评估了我们的所得税义务，并且在我们将要开设 Stripe 账户的国家/地区没有此类义务

We will be paying income tax in (_______) country
我们将在（_______）国家缴纳所得税

BO-17

Please confirm which country’s sales tax laws you follow.
请确认您遵循哪个国家的销售税法。

N/A, we have assessed our sales tax obligations and do not have such obligations in the country where we will be opening a Stripe account
不适用，我们已经评估了我们的销售税义务，并且在我们将要开设 Stripe 账户的国家/地区没有此类义务

We will assess sales tax on the sale of goods/services in (_______) country, in accordance with the tax laws of that country
我们将根据（_______）国家/地区的税法，对在该国/地区销售的商品/服务征收销售税

BO-18

Please specify the country whose laws govern the terms of sale/service of your goods or services?
请指定哪个国家/地区的法律管辖您的商品或服务的销售/服务条款？

The jurisdiction whose laws govern the terms of service for transactions processed through your Stripe account must be the same as the location of your Stripe account. For instance, if you have a US Stripe account, the applicable laws for any transactions processed through that account should be the laws of the United States.
您的 Stripe 账户处理的交易的服务条款适用的司法管辖区必须与您的 Stripe 账户所在地相同。例如，如果您拥有美国 Stripe 账户，则通过该账户处理的任何交易均应适用美国法律。

Our terms for the sale of our goods/services are governed by the laws of (_______)country
我们的商品/服务销售条款受（______ _）国家/地区法律管辖

ID

Questions
问题

Response
回复

(Use this space to provide free text responses)
（使用此空间提供自由文本回复）

CU-1

What has been your average order value over the past 12 months?
过去 12 个月您的平均订单价值是多少？

Example: Our average order value is $85 for home goods and $40 for kitchenware.
例如：我们的家居用品平均订单价值为 85 美元，厨具平均订单价值为 40 美元。

CU-2

What has been your refund rate over the past 12 months?
过去 12 个月您的退款率是多少？

3.5%
3.5 %

CU-3

What has been your dispute rate over the past 12 months?
过去 12 个月您的争议率是多少？

0.5%
0.5 %

CU-4

What has been your dispute rate over the past 30 days?
过去 30 天您的争议率是多少？

0.3%
0.3 %

CU-5

What is the time between a customer making the payment and them receiving the products or services? Please provide an approximate percentage breakdown based on your annual sales.
客户付款到收到产品或服务需要多长时间？请根据您的年销售额，提供大致的百分比细分。

Example: If 60% of sales relates to products delivered within 7 days and 40% of the sales relates to products delivered in 14-30 days, please include that in the table below.
示例：如果 60% 的销售额与 7 天内交付的产品有关，而 40% 的销售额与 14-30 天内交付的产品有关，请将其包含在下表中。

CU-6

Please list the payment methods you will use with Stripe and provide a percentage breakdown of your annual processing volume for each method. Additionally, specify the countries these methods will be used in.
请列出您将在 Stripe 中使用的付款方式，并提供每种方式的年度处理量百分比。此外，请说明将在哪些国家/地区使用这些付款方式。

ID

Document description
文档描述

Condition
健康）状况

RD-1

Historical processing statements: Please provide the processing statements for the past 12 months, including specific details on refund and dispute rates.
历史处理报表： 请提供过去 12 个月的处理报表，包括退款和争议率的具体细节。

Dispute breakdown by reason: Please provide a document/statement outlining the disputes you have experienced in the past 12 months, including the reasons for each dispute.
按原因细分争议： 请提供一份文件/声明，概述您在过去 12 个月内遇到的争议，包括每次争议的原因。

Note: If you are a new legal entity with no processing history, please submit the above information for your parent entity.
注意：如果您是一个新的法人实体，没有处理历史记录，请为您的母公司实体提交上述信息。

Required for all users
所有用户都需要

RD-2

Corporate Structure: Please provide a clear outline of your company's corporate structure, including the names of current shareholders and ultimate beneficiaries, along with the percentage of ownership for each.
公司结构： 请提供贵公司公司的清晰结构 ，包括现有股东和最终受益人的姓名以及各自的所有权百分比。

If your organization includes multiple entities, outline the group structure and ownership percentages. If possible, please include diagrams for clarity.
如果您的组织包含多个实体，请概述集团结构和所有权比例。如有可能，请提供图表以便清晰查看。

Required for all users
所有用户都需要

RD-3

Proof of Trading Address: Please provide a document that proves your business address. This can be a lease agreement or a recent utility bill.
营业地址证明： 请提供一份证明您营业地址的文件。可以是租赁协议或近期水电费账单。

Required for all users
所有用户都需要

RD-4

Terms and Conditions: Please provide a copy of your terms and conditions for your goods and services. If you have this information available online, you can provide the URL.
条款和条件： 请提供您商品和服务的条款和条件副本。如果您有在线版本，请提供网址。

Required for all users
所有用户都需要

RD-5

Audited Financial Statements: Please provide audited financial statements for both the contracting entity and parent entity from the past two years. If these are not available, you can provide one of the following alternatives:
经审计的财务报表： 请提供过去两年承包实体和母公司实体的经审计财务报表。如无法提供，您可以选择以下方式提供：

Financial statements prepared by an accountant, including a Profit and Loss statement, Balance Sheet, and Cash Flow statement.
会计师编制的财务报表，包括损益表、资产负债表和现金流量表。

Internally prepared financial statements that include the same three parts (Profit and Loss, Balance Sheet, Cash Flow).
内部编制的财务报表包含相同的三个部分（损益表、资产负债表、现金流量表）。

Required for all users
所有用户都需要

RD-6

Financial Loss Management Policies and Procedures: Please provide a document that outlines your organization's policies, controls, and procedures for managing financial losses.
财务损失管理政策和程序： 请提供一份文件，概述贵组织管理财务损失的政策、控制和程序。

Required for platforms only
仅平台需要

RD-7

Sanctions Compliance Document: ​​Please provide a document detailing policies, controls, and procedures demonstrating your sanctions controls.
制裁合规文件： 请提供一份详细说明您的制裁控制政策、控制措施和程序的文件。

Required for all users
所有用户都需要

RD-8

Financial Crimes Compliance Program Document: Please provide a document outlining your financial crimes policies and controls, including Anti-Money Laundering (AML), Know Your Customer (KYC), transaction monitoring, and regulatory reporting.
金融犯罪合规计划文件： 请提供一份概述您的金融犯罪政策和控制措施的文件，包括反洗钱 (AML)、了解您的客户 (KYC)、交易监控和监管报告。

Required if you selected option 1 or 2 in ED-8
如果您在 ED-8 中选择了选项 1 或 2，则为必填项

RD-9

Independent Assessment of Financial Crimes Compliance: Please provide the results of the independent assessment of your financial crimes compliance program and any actions taken to address identified issues.
金融犯罪合规性独立评估： 请提供对您的金融犯罪合规计划的独立评估结果以及为解决已发现问题而采取的任何措施。

Required if you selected option 9 in ED-8
如果您在 ED-8 中选择了选项 9，则为必填项

RD-10

Luxury Goods/Export Compliance Document: Please provide a document that outlines your policies, controls, and procedures to prevent the export of luxury goods to restricted countries, along with your trade compliance program.
奢侈品/出口合规文件： 请提供一份文件，概述您为防止奢侈品出口到受限制国家而制定的政策、控制措施和程序，以及您的贸易合规计划。

Required if you selected option 1 to ED-11
如果您选择了 ED-11 中的选项 1，则为必填项

RD-11

Forced Labor Compliance Document: Please provide a document explaining your policies, controls, and procedures to prevent the use of forced labor in your manufacturing and supply chain.
强迫劳动合规文件： 请提供一份文件，解释您的政策、控制和程序，以防止在您的制造和供应链中使用强迫劳动。

Required if you selected option 4 to ED-11
如果您选择了 ED-11 的选项 4，则为必填项