SHDS4686
Project Management in Human Services SHDS4686 人類服務中的專案管理
Lecture 6: 第 6 講:
Project Planning - Content of Project Plan 專案規劃 - 專案計畫的內容
Project Plan - Questions to answer 專案計畫 - 要回答的問題
-What are the tasks involved? -涉及哪些任務?
-When do we need to complete each task? -我們需要在什麼時候完成每項任務?
In what consequence will the task be? 任務的結果如何?
Who & what resources will we need? 我們需要哪些人和哪些資源?
Are there any projects that will be compromised by doing these tasks? 是否有任何項目會因為執行這些任務而受到影響?
What measurements will be used to determine if we are on track? 將採用哪些衡量標準來確定我們是否已步入正軌?
(Shirley, 2011, p. 42) (雪莉,2011 年,第 42 頁)。
(C) Copyright: Dr. Vincent Law (C) 版權所有:羅康瑞博士
A Proper Project Plan Contains... 正確的項目計劃包含...
(1)
-(1) The process for managing change -(1) 管理變革的過程
-(2) A plan for communicating with and managing stakeholders -(2) 與利害關係人溝通和管理利害關係人的計劃
-(3) Specifying the process for setting key characteristics of the project deliverable (technically referred to as "configuration management") (3) 明確設定專案可交付成果關鍵特徵的流程(技術上稱為 "組態管理"); - (4) 明確專案可交付成果的關鍵特徵(技術上稱為 "組態管理")。
-(4) Establishing the cost baseline for the project and developing a plan to manage project costs -(4) 確定專案成本基線,制定專案成本管理計劃
-(1) Develop and evaluate the concept of the project -(1) 制定和評估專案概念
Describe what it is you wish to develop, including its basic performance characteristics 描述您希望開發的產品,包括其基本性能特點
-(2) Carefully identify and spell out the actual capabilities that the project's deliverable must have to be successful -(2) 認真確定並闡明專案成果必須具備的實際能力,以取得成功
Design a system (product or service) that will have the requisite capabilities 設計具有必要功能的系統(產品或服務
Projects are developed within the basic functional structure of the organization, requiring no disruption or change to the firm's design 專案在組織的基本職能結構內開發,無需中斷或改變公司的設計
Enables the development of in-depth knowledge & intellectual capital 促進深入知識和智力資本的發展
- Willing to create a positive team - 願意創造一個正向積極的團隊
- Demosphere
- Engage in positive interpersonal contact - 進行正向的人際交往
6. Cooperative 6.合作
leadership
- Able to motivate others to cooperate - 能夠激勵他人合作
- Express ideas clearly - 清晰表達觀點
7. Integrative thinking 7.綜合思維
- Able to think analytically - 善於分析思考
- Involve others in the decision-making - 讓他人參與決策
process
(C) Copyright: Dr. Vincent Law (C) 版權所有:羅康瑞博士
4 Elements of Ethical Code of Project Manager (1) 4 專案經理道德準則的要素 (1)
1. Responsibility 1.責任
Our duty to take ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result 我們有責任為自己做出或未做出的決定、採取或未採取的行動以及由此產生的後果承擔責任
Includes mandatory standards such as regulations and legal requirements 包括法規和法律要求等強制性標準
2. Respect 2.尊重
Our duty to show a high regard for ourselves, others, and the resources entrusted to us 我們有責任尊重自己、他人和委託給我們的資源
Resources entrusted to use may include people, money, reputation, the safety of others, natural or environmental resources 委託使用的資源可能包括人員、資金、聲譽、他人安全、自然或環境資源
This involves listening to others' viewpoints, negotiating in good faith and openness, and respecting the property rights of others 這包括傾聽他人的觀點,真誠、公開地進行談判,並尊重他人的財產權
4 Elements of Ethical Code of Project Manager (2) 4 專案經理道德準則的要素 (2)
3. Fairness 3.公平
Our duty to make decisions and act impartially and objectively 我們有責任公正客觀地做出決定和採取行動
Our conduct must be free from competing selfinterest, prejudice, and favoritism 我們的行為必須避免相互競爭的私利、偏見和偏袒
This policy includes transparency in decision making, equal hiring and promotion opportunities, and disclosure of conflicts of interest 該政策包括決策的透明度、平等的聘用和晉昇機會以及利益衝突的揭露。
4. Honesty 4.誠實
Our duty to understand the truth and act in a truthful manner both in our communications and in our conduct 我們有責任在溝通和行為中了解真相並以真實的方式行事
Commitments are made in good faith and all communications are timely and truthful 承諾是真誠的,所有溝通都是及時和真實的
McLaughlin, D. B., & Olson, J. R. (2017). Healthcare operations management ( ed.). Health Administration Press; Association of University Programs in Health Administration. McLaughlin, D. B., & Olson, J. R. (2017).Healthcare Operations Management ( ed.).衛生管理出版社;衛生管理大學課程協會。
Meredith, J., & Shafer, S. (2021). Project management in practice ( ed.). WILEY. Meredith, J., & Shafer, S. (2021).實務上的專案管理 ( ed.).WILEY.
Pinto, J. K. (2020). Project management: Achieving competitive advantage ( .). Pearson. Pinto, J. K. (2020).專案管理:實現競爭優勢 ( .).Pearson.
Shirley, D. (2011). Project management for healthcare. CRC Press. Shirley, D. (2011).醫療保健專案管理》。 CRC Press.