Exam 1 Study Guide Exam MGT 1104
考试 1 学习指南考试 MGT 1104

Summer 2025
2025 年夏季

The test covers chapters from 1-8, so here is a guide that should facilitate your studying. While studying, try to think of examples for each term, since that’s how they show up on the test. It is important to note that you should have read ALL of the textbook chapters, attended all of the classes and engaged in class discussions --- all of that material can be included on the Exam.
该测试涵盖 1-8 章 ，因此这里有一个指南，应该有助于您的学习 。在学习时，试着为每个学期想出例子，因为它们就是在考试中表现的方式。 请务必注意，您应该阅读了所有教科书章节，参加了所有课程并参与了课堂讨论---所有这些材料都可以包含在考试中。

Chapter 1:
第 1 章：

Types of teams: manager-led, self-managing, virtual, cross functional
团队类型 ：经理主导、自我管理、虚拟、跨职能

Importance of teams – where and why used
团队的重要性 – 使用地点和原因

Understand what makes team successful and why do teams struggle (e.g. GroupThink)
了解团队成功的原因以及团队为何会遇到困难 （例如 GroupThink）

Chapter 2:
第 2 章：

Macro environment and PESTEL
宏观环境和 PESTEL

Functional areas of a business: accounting, marketing, finance, management, operations
业务职能领域 ：会计、营销、财务、管理、运营

Stakeholders (different types/categories)
利益相关者（不同类型/类别）

Chapter 3:
第 3 章：

Capitalism/socialism – differences and why
资本主义/社会主义 – 差异和原因

Competition: perfect, oligopoly, monopolistic, supply and demand
竞争：完美、寡头垄断、垄断 、供求

Economic indicators (lagging/leading): GDP, unemployment, CPI
经济指标（滞后/领先）：GDP、失业率 、CPI

Fiscal and monetary policy – including who is responsible and the tools used
财政和货币政策 – 包括责任人和使用的工具

Chapter 4:
第 4 章：

Corporate Social Responsibility, Philanthropy
企业社会责任 ， 慈善事业

Ethical decisions/ethical issues/ethical dilemmas/conflict of interest
道德决策/ 道德问题/ 道德困境/利益冲突

Whistleblower
举报人

Insider trading, SEC
内幕交易， SEC

Chapter 5:
第 5 章：

Balance of trade: deficit/surplus/balance of payments
贸易差额：赤字/盈余/国际收支

International business models/entry strategies: importing/exporting, franchising, licensing, joint venture, foreign direct investment, outsourcing/contract manufacturing – understand examples of each
国际商业模式 /进入战略 ：进口/出口、特许经营、许可、合资企业、外国直接投资、外包/合同制造 – 了解每个示例

Royalties and when they arise
版税和当 y 出现时

Trade protectionism: tariffs, embargoes, quotas, dumping
贸易保护主义：关税、禁运、配额、倾销

Chapter 6:
第 6 章：

Business forms: sole proprietorship, partnership, limited partnership, LLC, corporation
企业形式： 独资企业、合伙企业、有限合伙企业、有限责任公司、公司

Mergers and acquisitions, joint ventures, hostile takeovers
并购、合资企业、敌意收购

Shareholders, stock
股东、股票

Liability
责任

Synergy
协同

Watch the video at the end of the chapter
观看本章末尾的视频

Chapter 7:
第 7 章：

Characteristics of entrepreneurial activity: innovation, running a business, risk
创业活动的特点：创新、经营企业、风险

Intellectual property – be able to identify types
知识产权 – 能够识别类型

Financing: early stage (angel investors, crowd funding, venture capital)
融资：早期（天使投资人、众筹、风险投资）

Advantages and disadvantages of starting a business
创业的优缺点

Ways to start a business: from scratch, buy an existing business, franchise
创业方式：从头开始，购买现有企业，特许经营权

Chapter 8:
第 8 章：

Four functions of management: planning, leading, organizing, controlling
管理四大功能：计划、领导、组织、控制

Manager skills: conceptual, technical, interpersonal, time-management, decision making, communication
管理者技能：概念、技术、人际关系、时间管理、决策、沟通

Efficiency/effectiveness
效率/有效性

Mission statement/core values
使命宣言/核心价值观

Management levels: Top, middle, front-line
管理级别：高层、中层、一线

Planning levels: strategic, operational, tactical, contingency
规划级别：战略、运营、战术、应急

SWOT
SWOT （SWOT）

Leadership styles: free-rein, democratic, autocratic, transactional, transformational
领导风格：自由发挥、民主、专制、事务型、变革型

Steps in the control process, benchmarking
控制过程中的步骤，基准测试