Terms & Conditions 条款及细则

Iconinc Terms and Conditions
Iconinc条款和条件

1. In order to live at an Iconinc development, you must be aged 18+.
   为了住在 Iconinc 开发项目，您必须年满 18+。

2. The holding deposit of £150 will reserve an apartment for you whilst we complete your application. This £150 will be deducted from your rent. E & OE. Upon payment you will receive the relevant forms. All required paperwork such as the Tenancy Agreement must be completed and returned together with the Application Form, Tenancy Deposit payment of £500, Guarantor & Direct Debit forms (as applicable) within 15 days of receiving your holding deposit for the application process to be executed. If you are abroad we can allow documents to be progressed by e-mail. Once the Tenancy Agreement is executed, the £150 holding deposit will be administered as part payment of your first rent instalment. We do require the original Guarantor and Direct Debit forms to be completed and the original forms receipted by our office. Once the 15 days have elapsed, you are bound into a legal tenancy agreement which requires you to pay the rent for the full period of the tenancy.
   150英镑的押金将在我们完成您的申请时为您预订公寓。这 150 英镑将从您的租金中扣除。E&OE公司。付款后，您将收到相关表格。所有必需的文书工作，如租赁协议，必须在收到您的押金后15天内完成并连同申请表，500英镑的租赁押金，担保人和直接借记表格（如适用）一起返回，以便执行申请程序。如果您在国外，我们可以允许通过电子邮件处理文件。一旦租赁协议被签署，150英镑的押金将作为您第一期租金分期付款的一部分进行管理。我们确实要求填写原始担保人和直接借记表格，并由我们的办公室收到原始表格。一旦 15 天过去了，您将受到合法租赁协议的约束，该协议要求您支付整个租赁期间的租金。

3. Please be aware that any proposed individual to stand guarantor must reside in the UK, be a UK home owner, be over 18 and be in full time employment. Proof of income in the form of pay slips/ P60/annual accounts (as applicable) and proof of home ownership in the form of mortgage statements, building insurance etc. will be required. In addition, the proposed guarantor will be required to provide proof of address, for example a council tax statement / utility bill and a copy of their signature such as a passport or driving licence. If you cannot obtain a UK guarantor, you may opt to pay the entire contract rent in advance. If this is not an option, you may choose Housing Hand as your Guarantor. Please note, to enable you to split the cost of your rent and pay in instalments, Housing Hand charge an annual fee. The price of the annual fee depends on the total rent payable and will be confirmed upon application. Please contact our team for further information.
   请注意，任何被提议担任担保人的个人必须居住在英国，是英国房主，年满 18 岁并有全职工作。需要工资单/P60/年度账户（如适用）形式的收入证明以及抵押贷款声明、建筑保险等形式的房屋所有权证明。此外，拟议的担保人将被要求提供地址证明，例如市政税单/水电费账单及其签名副本，例如护照或驾驶执照。如果您无法获得英国担保人，您可以选择提前支付整个合同租金。如果这不是一个选项，您可以选择 Housing Hand 作为您的担保人。请注意，为了使您能够分摊租金并分期付款，Housing Hand 收取年费。年费的价格取决于应付的总租金，并将在申请时确认。请联系我们的团队了解更多信息。

4. All cancellations must be notified in writing to Iconinc – verbal cancellations will not be warranted. Cancellations will only be valid when in receipt of written cancellation consent from Iconinc. We suggest if you are unsure about exam results, receiving your visa or other condition on you attending University that you do not book until you are sure. If it is determined that you have no right to rent / provide misleading or false information/ withdraw from the proposed agreement or fail to meet the 15 day deadline, your £150 holding deposit will be forfeited. After signing your Agreement, you are contractually bound to the tenancy and you can only be released after finding a suitable replacement tenant who will take on the full rent liability.
   所有取消必须以书面形式通知 Iconinc - 口头取消将不予保证。只有在收到 Iconinc 的书面取消同意书后，取消才有效。如果您不确定考试成绩、获得签证或上大学的其他条件，我们建议您在确定之前不要预订。如果确定您无权租用/提供误导性或虚假信息/退出拟议的协议或未能在 15 天的截止日期前完成，您的 150 英镑押金将被没收。签署协议后，您受合同约束，只有在找到合适的替代租户并承担全部租金责任后，您才能被释放。

5. There is no additional charge for card payments.
   使用银行卡付款不收取额外费用。

6. Although we have taken care to ensure the information on our website is correct and up-to-date, we do not guarantee the accuracy or quality of the information provided and we accept no liability for any errors and omissions contained within it or any claims arising from the information provided. E & OE. All information on our website, including floor plans and images, are produced in good faith and serve as a general guide only which does not constitute any part of a contract or offer. The drawings, floor plans and images included on the site are believed to be correct at the time of publication but are indicative only, may not be to scale and are subject to change. If for any reason we are not able to offer your selected accommodation once your Assured Shorthold Tenancy Agreement is fully signed, we will contact you as soon as possible to explain the reasons why or offer an alternative solution. If we are unable to offer an alternative, or the alternative is unsuitable, we will refund any deposit paid in full.
   尽管我们已注意确保我们网站上的信息是正确和最新的，但我们不保证所提供信息的准确性或质量，并且我们对其中包含的任何错误和遗漏或因所提供的信息而引起的任何索赔不承担任何责任。E&OE公司。我们网站上的所有信息，包括平面图和图像，均以诚信为本，仅作为一般指南，不构成合同或要约的任何部分。网站上包含的图纸、平面图和图像在发布时被认为是正确的，但仅供参考，可能无法按比例缩放，并且可能会发生变化。如果由于任何原因，一旦您的保证短期租赁协议完全签署，我们无法提供您选择的住宿，我们将尽快与您联系，解释原因或提供替代解决方案。如果我们无法提供替代方案，或者替代方案不合适，我们将全额退还已支付的任何押金。

7. The Wifi speed at The Edge, The Glassworks, The Ascent and Gravity is 325mbps.
   The Edge、The Glassworks、The Ascent 和 Gravity 的 Wifi 速度为 325mbps。

8. It is important that all your contact details are correct.
   请务必确保您的所有联系方式都正确无误。

Iconinc Mates Rates Referral Terms and Conditions (1st January 2022 - 22nd April 2024) 
Iconinc Mates Rates 推荐条款和条件（2022 年 1 月 1 日至 2024 年 4 月 22 日）

Residents can refer as many friends as they wish by completing multiple referrals pages from the link they have been given on email.
居民可以通过通过电子邮件提供的链接完成多个推荐页面来推荐任意数量的朋友。

Iconinc Mates Rates Referral Terms and Conditions (From 23^rd April 2024)
Iconinc Mates Rates 推荐条款和条件（自 2024 ^rd 年 4 月 23 日起）

Residents can refer as many friends as they wish by completing multiple referrals pages from the link they have been given on email.

• Iconinc retains the right to cease and/or amend the scheme/offer at any time without notice.
• It is up to Iconinc’s discretion to approve a referral based on evidence.
• Incentive payable to referrer (One of the following: £350, Ipad, Dyson Airwrap or Playstation) only following actual move in to property & referee’s actual move in to the property

• Incentive payable to referee (£100) only following referee actual move in to property.

• Incentive items available are Ipad 9 (wifi 64gb), Playstation 5 digital edition or Dyson airwrap (origin multi-styler). Iconinc reserves the right to substitute incentive item for £350 subject to availability.

• Incentive available to bookings made via the Iconinc website (referencing the referral code) from 23/04/2024 only.
• Reward only applicable to bookings made with a minimum 10 month tenancy period
• This reward scheme is not available if a customer has already been referred by an agent that receives commission based on referrals. If they go on to refer others to live with Iconinc, then they will be entitled to the incentive.

Iconinc 'Ultimate Welcome Pack' Offer Terms and Conditions

Iconinc retains the right to cease and/or amend the offer at any time without notice. Incentive provided only following actual move in to property. This reward scheme is not available if a customer has already been referred by an agent that receives commission based on referrals or in conjunction with any other cashback offer. Incentive applicable for new bookings only when you quote 'UWPMARCH' at the time of booking. Promotion only valid for bookings made Thursday 13th – Sunday 31st March 2024. Promotion only valid for bookings made for Iconinc, The Glassworks for 24/25 - Minimum tenancy period 10 months.

Iconinc '£200 Cashback' Offer Terms and Conditions

Iconinc retains the right to cease and/or amend the offer at any time without notice. Incentive provided only following actual move in to property. This reward scheme is not available if a customer has already been referred by an agent that receives commission based on referrals or in conjunction with any other cashback offer. Incentive applicable for new bookings only when you quote 'APRIL200' at the time of booking. Promotion only valid for bookings made Thursday 4th – Tuesday 30th April 2024. Promotion valid for new bookings made for Iconinc, The Glassworks ONLY for 24/25 - Minimum tenancy period 10 months.

Black Friday Promotion

Iconinc retains the right to cease and/or amend the offer at any time without notice. Incentive (£300) payable only following actual move in to property. This reward scheme is not available if a customer has already been referred by an agent that receives commission based on referrals or in conjunction with any other cashback offer . Incentive applicable for new bookings only when you quote Black Friday at the time of booking. Promotion only valid for bookings made Friday 24th – Monday 27th November 2023.

No Visa, No Pay Terms and Conditions

No Place, No Pay Terms and Conditions

Group Booking Discount Terms and Conditions

We Chat Booking Promotion

IconInc @ Roomzzz Terms and Conditions

Please note, all reservations are subject to availability

Booking Terms & Conditions

Reservations: 

Check in: Standard check in time is from 3pm. A credit or debit card is required on check in to secure against any extras taken or damages incurred during your stay. We accept Visa Credit or Debit & MasterCard only for pre-authorisations, no cash or cheque is accepted at the hotels. If you cannot meet the requirements of check in and are denied entry to the hotel, full charges totalling the first payment due will still be applied to the card used to secure the reservation.

Check Out: Standard check out time by 11am. 

Special Requirements: Specially adapted rooms are available including wheelchair adapted bathrooms at some locations, with lifts in all public areas.

Special Requests: All special requests will be noted on the booking. We will try our best to fulfil all requests however, these cannot be guaranteed.

Security: Please note that all your personal belongings are your responsibility. A safety deposit box is available at the hotel for small items. Many apartments have lock box safes in the room, check individual hotel for confirmation. We operate CCTV recording in public areas and corridors for your safety and security.

Reselling of your booking: IconInc @ Roomzzz operates a strict no re-sell policy, if we identify bookings where a room is being resold through unauthorised channels, we reserve the right to cancel the reservation. No refunds will be given and cancellation charges will apply in the event of lost revenue. 

Published Rates: All rates quoted are per duration of booking subject to availability.

Manchester ABID Levy

Created for the development and promotion of tourism and the enhancement of visitor experience in Manchester, the City Visitor Charge is a supplementary £1 charge per room/unit per night for guests, added to the final accommodation bill. The statutory Charge is collected from all paid accommodation establishments that fall into the Manchester ABID zone.

The City Visitor Charge is applicable to all bookings from 1st April 2023, payable on arrival.

Your booking is with IconInc, which is a trading name of Roomzzz Limited (CRN: 05086774). Your student accommodation booking will be managed by Park Lane Properties (Leeds) Limited (CRN: 03107217) as managing agent and all payments should be made to Park Lane Properties (Leeds) Limited.

Payments: 

Cash Payments: All IconInc @ Roomzzz aparthotels are cashless. Holding fee can be paid via Visa Debit, Visa Credit, MasterCard, Apple Pay and Google Pay. Payments for bookings must be paid by bank transfer.

Contactless cards, Apple and Google Pay are accepted at the hotel for incidentals. Please note that there is a limit of £30 for contactless, Apple and Google Pay

Cancellation Policies:

Long Stay Rate: All long stay packages are based on a minimum of 28 consecutive nights. A £500 holding fee is due upon booking to secure your apartment. This payment will be deducted from the overall cost of your stay. If you cancel within 48 hours of making your booking, we will refund you your £500 holding fee. However, full payment or termly payment is due on completion of booking. This is non-refundable, non-amendable and non-transferable if the booking is cancelled.

Early Departures: Cancellation fees will be applied in line with the cancellation policies of your rate plan. Typically, this could be the next termly payment or the remainder of the booking duration.

We reserve the right to cancel your booking at any time with immediate effect if payments for bookings have not been made within the agreed time frames. Or you break the contract in anyway. 

We also may cancel your booking in the event of severe weather conditions, acts of terrorism, fire, flooding, power failure, emergency evacuation, other circumstances beyond our control. In the event of such a cancellation, we will endeavour to contact you in advance and advise alternative options.

Out-booking: In the unlikely event that we are not able to accommodate your booking on the night of arrival, we will find alternative suitable accommodation and ensure that you are charged no more than the original booked rate. Any difference will be covered by IconInc @ Roomzzz for your inconvenience.

Insurance: Insurance is not included in your rate for any IconInc @ Roomzzz location.

Optional extras:  Payment for any optional extras will be taken in full in conjunction with payment for the duration of your stay. This amount is non-refundable in the event of cancellation.

York Flood Evacuation Risk

Due to the riverside location of York City, in extreme weather circumstances there is a possibility that we may need to evacuate the property when no access to/from the hotel may occur.  IconInc @ Roomzzz York City will be given flood advice by the Environment Agency and will evacuate in line with their guidelines. In the event of a property evacuation, guests may be relocated to neighbouring properties in or around York, offered date changes or financial reimbursements. This is at the discretion of IconInc @ Roomzzz York City.  For more information, please contact the central reservations team or head to the Flood Warning Information Services website https://flood-warning-information.service.gov.uk.

 Hotel Information and Terms 

Luggage Store: We have limited space to store luggage prior to arrival and after departure. It is your responsibility to leave these locked and secured. Any luggage stored is left at your own risk and is subject to availability.

Lost Property: Any property left behind by guests will be stored as per procedure. Food and drink items are discarded.

Smoking: All public areas and apartments are Non-Smoking and a minimum fine of £100 will be automatically charged for fumigation to the card used to secure the booking.

Noise: Guests causing nuisance to other paying guests will be asked to vacate their apartments and make a compensatory payment.

Damage: In the event of malicious, wilful or negligence of room or other property damage, IconInc @ Roomzzz will charge the amount of any loss sustained, including business interruption losses to the credit/debit card of the registered customer. Where payment by the customer was made by means other than credit/debit card, Roomzzz will pursue the matter through civil courts.