惠高科技有限公司

Registered in Ireland under number 723548 Registered Address:
在爱尔兰注册，注册地址为 723548：

First Floor, 25 St. Stephen’s Green Dublin 2, Ireland
FirstFloor，25 St.Stephen's Green都柏林2，爱尔兰

Whaleco Technology Limited’s Responses to the European Commission’s Request for information
Whaleco Technology Limited 对欧盟委员会通知请求的回应

pursuant to Article 67(2) and Article 34(3) of Regulation (EU) 2022/2065 regarding Temu’s
根据法规 （EU） 2022/2065 第 67（2） 条和第 34（3） 条，监管Temu's

compliance with Articles 27(1), (2) and (3), 34, 35(1), 38 and 40(12) of Regulation (EU) 2022/2065
遵守法规 （EU）2022/2065 第 27（1）、（2） 和 （3）、34、35（1）、38和40（12） 条

25 October 2024
2510月 2024

Ref. Ares (2024)7229637 – 11 October 2024
Ref.Ares （2024）7229637 – 2024 年 10 月 11 日

Introduction
介绍

1. Whaleco Technology Limited (“WTL”), which operates the Temu e-commerce platform in the European Union (the “Platform” or “Temu”), welcomes the opportunity to submit its responses to the European Commission’s (“Commission”) simple Request for Information (“RFI”) pursuant to Article 67(2) and Article 34(3) of Regulation (EU) 2022/2065 regarding Temu’s compliance with Articles 27(1), (2) and (3), 34, 35(1), 38 and 40(12) of Regulation (EU) 2022/2065 (“DSA”), dated 11 October 2024.
1. 在欧盟运营Temu电子商务平台（“平台”或“Temu”）的 Whaleco Technology Limited（“WTL”）欢迎有机会向欧洲委员会（“委员会”）根据法规 （EU） 2022/2065第67（2） 条和第 34（3） 条，关于 Temu 遵守法规 （EU）2022/2065（“DSA”）第 27（1）、（2） 和 （3）、34、35（1）、38 和 40（12） 条的简单信息请求（“RFI”），日期为 2024 年 10 月 11 日。

2. WTL is committed to meeting its obligations under the DSA, as well as other applicable EU laws, and embraces compliance as an opportunity to demonstrate to its customers the desire to protect their rights and interests. Set forth below are WTL’s confidential written responses to each question in Annex I. WTL has provided any relevant accompanying material by means of a separate annex (the “Annex”) for the Commission’s ease of review.1Within the Annex, WTL has included an index setting out the responsive documentation requested (the “Index”). WTL will share a secure link to a folder containing the documentation listed in the Index.
2. WTL致力于履行DSA 以及其他适用的欧盟法律规定的义务，并将合规性视为向客户展示保护其权益的愿望的机会。以下是WTL对附件一中每个问题的保密书面答复，WTL已通过单独的附件（“附件”）提供了任何相关的随附材料，以便于委员会的审查。1在附件中，WTL包括一个索引，列出了所请求的响应文件（“索引”）。WTL将共享一个安全链接，该文件夹包含 Inde x 中列出的文档。

3. WTL understands from the RFI that the Commission considers that it cannot yet ascertain WTL’s compliance with certain articles of the DSA in relation to Temu. WTL takes this concern very seriously. WTL has invested vast resources in implementing and enforcing its policies and developing and implementing appropriate features to ensure that Temu remains a safe and useful e-commerce platform for its users. WTL takes its responsibility to provide a safe e-commerce platform for its users very seriously.
3. WTL 从 RFI 了解到，委员会 c旁观者表示，它尚无法确定WTL 是否遵守了 DSA中与Temu 相关的某些条款。WTL非常重视这个问题。WTL 投入了大量资源来实施和执行其政策，并开发私奔并实施适当的功能，以确保 Temu 仍然是对其用户安全有用的电子商务平台。WTL 非常重视为用户提供安全的电子商务平台。

4. As context for the responses to the RFI, WTL has worked as diligently and efficiently as possible in the limited time available to supply the information requested in the RFI. WTL would be grateful for the opportunity to discuss future timescales to ensure it has sufficient time to provide the Commission with a fulsome and complete response.
4. 作为对 RFI 的回复，WTL在有限的可用时间内尽可能勤奋和高效地工作，以提供射频 干扰。WTL将非常感谢有机会讨论未来的时间表，以确保其有足够的时间向委员会提供全面而完整的答复。

1 All screenshots in the Annex are taken from the Temu website and app available in the EU in October 2024, unless otherwise stated.
除非另有说明，否则附件中的所有屏幕截图均来自Temu网站和应用程序，该应用将于2024 年 10月在欧盟推出。

5. Should the Commission, following its review of WTL’s responses, deem it necessary to request further information from WTL, WTL will work to supply it as quickly as possible.2
5. 如果委员会在审查了 WTL 的回复后，认为有必要向 WTL 索取更多信息，WTL 将尽快提供。阿拉伯数字

6. Finally, please note that WTL’s response, including the Annex and all the documentation submitted included in this response, is provided on the understanding that the Commission will treat it as confidential and commercially sensitive and will not disclose it outside the Commission save where the Commission is legally permitted or required to do so. In the event that the Commission intends to share this response with any third party in any circumstances, WTL respectfully requests that the Commission consult with it before doing so. A non-confidential version will be provided separately.
6. 最后，请注意，WTL 的回应（包括附件和本回应中包含的所有提交文件）是在理解委员会将其视为机密和商业敏感文件的情况下提供的除非法律允许或要求委员会这样做。如果委员会打算在任何情况下与任何第三方分享此回复，WTL 恭敬地请求委员会在这样做之前与其协商。将单独提供非机密版本。

Risk assessment
风险评估

7. The DSA required that WTL, as the provider of Temu, must “diligently identify, analyse and assess any systemic risks in the Union stemming from the design or functioning of their service and its related systems” . The risk assessment should be “specific to their services and proportionate to the systemic risks” .
7.DSA 要求WTL 作为 Temu 的提供商，必须“勤奋地识别、分析和评估联盟中因其服务及其相关系统的设计或运作而产生的任何系统性风险”。 风险评估应“针对他们的服务并与系统风险相称”。

8. WTL provided its Year 1 Systemic Risk Assessment Report (“Y1RAR”) to the Commission pursuant to Article 42(4)(a) DSA on 30 September 2024. WTL dedicated over four months preparing this Y1RAR, through which WTL invested a significant amount of time and resource. In light of theY1RAR, reasonable, proportionate and effective mitigation measures have been adopted and further measures may be adopted in the future pursuant to Article 35 DSA.
8. WTL于 2024 年 9 月30 日根据 DSA 第42（4）（a）条向委员会提供了其第一年系统性风险评估报告（“Y1RAR”）。WTL花了四个多月的时间准备这份Y1RAR，WTL 投入了大量的时间和资源。鉴于Y1RAR，已采取合理、相称和有效的缓解措施，未来可能会根据 DSA 第 35 条采取进一步措施。

Responses to Requests for Information
对 Information 请求的响应

I. Supporting documents of the risk assessment, pursuant to Article 34(3) of Regulation 2022/2065
I.根据第 2022/2065 号法规第 34（3） 条的风险评估证明文件

1. Pursuant to Article 34(3) of Regulation (EU) 2022/2065, the Commission requests the provider of Temu to submit all documents underpinning its risk assessments with respect to the risk of dissemination of illegal products, the protection of consumers and public health, including but not limited to operational guidelines, Merchant Services Agreement and enforcement, all studies and evidence usedfor determining inherent risks, results of all tests, studies and internal assessments for the choice of the controls and assessing and monitoring their effectiveness, documents on the testing of recommender systems, as well as any further studies and internal documents underpinning the assessment of residual risks.
1. 根据法规 （EU） 2022/2065 第 34（3） 条，委员会要求Temu的提供商提交所有文件，以支持其关于非法产品传播风险的风险评估，即保护消费者和公众健康，包括但不限于操作指南、《商户服务协议》和执行、用于确定的所有研究和证据固有风险，所有测试的结果，研究和内部评估的选择以及评估和监控其有效性，测试文件RecomMender Systems，以及支持剩余风险评估的任何进一步研究和内部文件。

WTL Response to Question 1
WTL 对问题 1 的回答

9. WTL has determined that the following risk assessment modules under the Y1RAR are relevant to risks identified in this question: Product Compliance, Consumer Protection, Intellectual Property and public health (as covered within the Product Compliance and Civic Discourse and Related Matters modules). These risk assessment modules assessed the risks of dissemination of illegal products (including counterfeit goods), the protection of consumers and public health. Accordingly, please refer to the Index (see Annex, Question 1) which sets out the documents that WTL believes to be reasonably relevant and responsive to these risk assessment modules.
9. WTL已确定Y1RAR下的以下风险评估模块与此问题中确定的风险相关：产品合规性、消费者保护、知识产权以及公共卫生（如商品合规性和公民话语及相关事项模块中所述）。 这些风险评估模块评估了非法产品（包括假冒商品）传播的风险、消费者保护和公共卫生的风险。 因此，请参阅索引（见附件问题 1），其中列出了WTL 认为与这些风险评估模块合理相关并响应的文件。

10. The Index and corresponding document folder has been divided into the following sub-folders:
10. Index 和相应的文档文件夹已划分为以下子文件夹：

2 Given the date of the Commission’s RFI, WTL’s due diligence and evidence gathering was performed in October 2024, and we therefore have used the date of 25 October 2024 as the final day of the Relevant Period, unless specified otherwise.
2鉴于竞委会的 RFI 日期，WTL 的尽职调查和证据收集工作于2024 年 10 月进行，因此，除非另有说明，否则我们将 2024 年 10 月 25 日作为相关期间的最后一天。

1. Temu Materials: This folder contains documents owed by WTL.
1. Temu Materials：此文件夹包含WTL 所欠文件。

2. Regulatory engagement: This folder contains the letters and other formal communications between WTL and regulators.
2. 监管参与：此文件夹包含 WTL 与监管机构之间的信件和其他重要通信。

3. Guidance, Resources, Reports & Academic Publications: This folder sets out all studies, guidance, reports and evidence which WTL used in order to assess the inherent risks in the relevant modules of the Y1RAR.
3. 指南、资源、报告和学术出版物：此文件夹列出了WTL用于评估Y1RAR相关模块中固有风险的所有研究、指南、报告和证据。

11. WTL would like to clarify that the Merchant Services Agreement is an alternative translation for the Seller Services Agreement, rather than a separate document. The Seller Services Agreement (Chinese traders) is produced at Index: 37 (see Annex, Question 1).
11. WTL 希望澄清，《卖家服务协议》是《卖家服务协议》的替代翻译，而不是单独的文件。卖方服务协议（中国交易者）编制索引：37（见附件，问题1）。

12. The decisions on the residual risks for each of the Y1RARs were made through an iterative process of discussions held over the four months of preparing the Y1RAR. The record of those decisions taken in relation to the residual risks is contained in the Annexes to the Y1RAR.
12.关于每个 Y1RAR 的剩余风险的决定是通过在编制Y1RAR 的四个月中进行的反复讨论而做出的。 与剩余风险相关的决定记录包含在 Y1RAR 的附件中。

II. As regards Temu’s compliance with Articles 27 and 38 of Regulation (EU) 2022/2065
二、关于 Temu 对 REGULATION（EU）2022/2065 第 27 条和第 38 条的遵守情况

The section “How Temu Recommends Content?” of Temu’s Digital Services Act (DSA) Help Page states that “We use recommender systems that rely on various criteria for recommending content and products to you. The relative importance or weighting of a factor may change over time. Some factors are generally considered more important than others in determining which content and products will be of most interest to you. The most important factors are those which have a higher likelihood ofproviding more responsive matches with your interests at a given time, because they indicate what you are interested in via your actions on Temu. ”
“Temu 如何推荐内容”部分 Temu的 Digital Services Act（DSA） 帮助页面指出“我们使用推荐系统，这些系统依赖于各种标准向您推荐公司和产品。因素的相对重要性或权重可能会随时间而变化。在确定您最感兴趣的内容和产品时，某些因素通常被认为比其他因素更重要。最重要的因素是那些更有可能在gi ven 时间内与您的兴趣进行更响应匹配的因素，因为它们通过您在 Temu 上的操作表明您对什么感兴趣。“

In this regard, please reply to the following questions:
对此，请回答以下问题：

2. Please provide a full list of all fully or partially automated systems used by Temu to suggest in its online interface specific information to recipients of the service or prioritise that information, including as a result of a search initiated by the recipient of the service or otherwise determining the relative order or prominence of information displayed to the recipients of the service in a section of its online interface, such as product recommendation pages, promotions, product badges, reviews, prices, banners and any other objects, features or section in its online interface displaying recommendations to users (hereinafter ‘recommender system’).
2. 请提供Temu使用的所有全自动或部分自动化系统的完整列表，以便在其在线界面中向服务接收者建议特定信息或确定该信息的优先级，包括作为结果 由服务接收者发起的搜索，或以其他方式确定向服务接收者显示的信息的相对顺序或突出程度其在线界面的一部分，例如产品推荐页面、促销、产品徽章、评论、价格、横幅和任何其他对象、功能或部分，向用户显示推荐（以下简称“推荐系统”）。

The list shall include at least the following recommender systems:
该列表应至少包括以下推荐系统：

a. The results of a search initiated by the recipient of the service;
一个。 由服务接收者发起的搜索结果;

b. The four recommender systems that recommend products in sections that are accessible from Temu’s startpage (“BestSellers”, “5-Star Rated”, “New Arrivals”, “Categories”);
湾。 四个推荐系统，用于推荐可从 Temu 起始页访问的部分（“畅销书”、“5 星评级”、“新品”、“类别”）;

c. The recommender system that recommends products as “Top Picks” on Temu’s startpage;
c.在 Temu 的首页上将产品推荐为“Top Picks”的推荐系统;

d. The two recommender systems “Explore your interests” displayed under a product and “Explore Temu’s picks” displayed when reviewing the cart;
d. 在评论购物车时，产品下方显示的“Exploreyourinterests”和“Explore Temu's picks”这两个推荐系统;

e. The recommender system that suggests “Similar Items” to recipients of the service when clicking on the “Find similar” button for an item that is no longer in stock;
e.当点击不再位于 中的项目的“查找相似”按钮时，向服务的接收者推荐“相似项目”的推荐系统。股票;

f. The three recommender systems that present information on reviews to the recipients of the service in the sections “Item reviews” and “Provider reviews” and provide the star rating of a product;
f. 这三个推荐系统在“Itemreviews”和“Providerreviews”部分中向服务接收者提供有关评论的信息，并提供产品的星级评定;

g. The recommender systems that select, assign, and present “Lightening deals”, price reductions, games, and any other promotions to recipients of the service.
g. 推荐系统，用于选择、分配和向服务接收者提供“闪电交易”、降价、游戏和任何其他促销活动。

Please describe individually for each recommender system mentioned in the list the criteria which are most significant in determining the information suggested to the recipients of the service and the reasons for the relative importance of those parameters. Where a recommender system relies on machine learning, please provide any existing model cards, with its input factors and its optimisation objective.
请为列表中提到的每个推荐系统单独描述在确定向服务接收者建议的信息时最重要的标准，以及这些参数相对重要性的原因。如果推荐系统依赖于 机器学习，请提供任何现有的模型卡，以及其输入因素和优化目标。

WTL Response to Question 2
WTL 对问题 2 的回答

13. WTL is committed to achieving the transparency objectives that underpin Article 27 DSA, by providing meaningful information about its recommender systems, with the goal of educating recipients about how it impacts their experience on the Platform and why they receive particular content.
13. WTL致力于实现支撑Article27DSA 的透明度目标，通过提供有关其推荐系统的有意义信息，目的是教育接收者了解它如何影响他们在平台上的体验以及他们为什么会收到特定内容。

14. Article 3(s) DSA defines the term “recommender system” as “a fully or partially automated system used by an online platform to suggest in its online interface specific information to recipients of the service or prioritise that information, including as a result of a search initiated by the recipient of the service or otherwise determining the relative order or prominence of information displayed”.3(emphasis added)
14. SA 第 3（s） 条 DSA 将“推荐系统”一词定义为“在线平台使用的完全或部分自动化的系统，用于在其在线界面中向服务接收者建议特定信息或优先考虑信息，包括由服务接收方发起的SE架构的结果，或以其他方式确定所显示信息的相对顺序或突出程度”。3（强调后加）

15. At the outset, WTL wishes to stress that the underlying logic that it employs on its Platform to suggest and prioritise content to recipients reflects a common set of parameters (hereinafter, “factors”). However, because recipients engage with the Platform in a variety of different contexts, including searching for products, both generally and more specifically, accessing reviews, or engaging with promotions, this necessarily affects the particular content that is recommended to them.
15. 首先，WTL 希望强调的是，WTL在其平台上用于向接收者建议内容并确定内容的优先级的基本逻辑反映了一组共同的参数（以下简称“因素”）。但是，由于收件人在各种不同的上下文中与平台互动，包括搜索产品，包括一般和更具体地搜索产品、访问评论或参与促销活动，这必然会影响推荐给 M 的特定内容。

16. Thus, although the Commission refers in points (a)-(g) of Question 2 to different scenarios in which the Temu Platform presents content to recipients (hereinafter, referred to as “recommendation scenarios”), WTL actually employs the same underlying logic to decide what content to present. In all cases, WTL’s broad objective is to present recipients with content that will be of most relevance and interest to them.
16. 因此，尽管委员会在问题2 的 （a）-（g） 点中提到了 Temu平台向接收者展示内容的不同场景（以下简称”推荐场景“），WTL实际上使用相同的底层逻辑来决定要呈现的内容。 在所有情况下，WTL 的广泛目标是向接收者提供与他们最相关和最感兴趣的内容。

17. That said, WTL observes that the Commission’s questions are directed to these recommendation scenarios, rather than computational systems responsible for determining the content appearing in those scenarios. If WTL adopts the Commission’s preferred approach, and focus upon the scenarios in which content is recommended to recipients on the Platform, then based on the nature of the content recommended, WTL arguably operates three separate recommender systems as follows:
17. 也就是说，WTL 观察到，委员会的问题是针对这些推荐方案的，而不是负责确定这些方案中出现的内容的计算系统。如果 WTL采用本委员会的首选方法，并侧重于向平台上的接收者推荐内容的场景，则根据推荐的内容，WTL 可以说运营着三个独立的推荐系统，如下所示：

3 The Commission’s Impact Assessment for the DSA similarly defined “recommender systems” as “the algorithmic systems used by online platforms to give prominence to content or offers, facilitating their discovery by the users. Recommender systems follow a variety of criteria and designs, sometimes personalised for the users, based on their navigation history, profiles, etc., other times based purely on the content analogy or ratings”. See Commission Staff Working Document Impact Assessment Accompanying the Document Proposal For a Regulation of the European Parliament and of the Council on a Single Market For Digital Services (Digital Services Act) and amending Directive 2000/31/EC (Part 1/2), SWD(2020) 348 final,p. 4.
3 委员会对 DSA 的影响评估同样将“推荐系统”定义为“在线平台用来突出内容或优惠的算法系统，有助于用户发现它们。推荐系统遵循各种标准和设计，有时根据用户的导航、他的评论、个人资料等为用户进行个性化设置，有时则纯粹基于内容类比或评级”。 参见欧洲议会和理事会关于数字服务单一市场（数字服务法）和修订指令 2000/31/EC（第1/2 部分），SWD（2020） 348final，第 4 页。

(1) A product-related recommendation system: comprised of recommendations relating to how products listed on Temu are presented to recipients through the product feed and its sub-sections, as well as via search results. This corresponds to scenarios (a)-(e), and the following elements of scenario (g): “Lightning Deals” and price reductions,4listed above;
（1）与产品相关的推荐系统：由与如何在Temu上列出的产品通过产品信息源及其子部分以及通过搜索 results。这对应于情景 （a）-（e） 以及情景 （g） 的以下要素：“秒杀”和降价，4如上所述;

(2) A promotion-related recommendation system: comprised of recommendations relating to which promotional activities are recommended to each recipient. This corresponds to the “any other promotions” element in scenario (g) listed above; and
（2）促销相关推荐系统：由与向每个接收者推荐的促销活动相关的推荐组成。这对应于上面列出的 scenario （g） 中的“任何其他促销”元素;和

(3) A review-related recommendation system: comprised of recommendations relating to how reviews of products and providers are presented to recipients in relation to a product. This corresponds to scenario (f) listed above.
（3）评论相关推荐系统：由与产品相关的产品和提供商的评论如何呈现给收件人的建议组成。这与上面列出的情景 （f）相对应。

18. WTL respectfully submits that this is a more intuitive approach for classifying the recommender systems used on the Platform, as it is more aligned with how the Temu Platform’s computer algorithms operate and the factors they rely upon to present content in the recommendation scenarios.
18. WTL 恭敬地表示，这是对平台上使用的推荐系统进行分类的一种非常直观的方法，因为它更符合 Temu 平台计算机算法的运行方式以及它们在推荐 scenari os 中呈现内容所依赖的因素。

Main factors used for the above recommender systems
用于上述推荐系统的主要因素

19. Article 27(1) DSA requires providers of online platforms to set out “the main parameters used in their recommender systems” (emphasis added). In a similar vein, Recital 70 clarifies that “[…] online platforms should consistently ensure that recipients of their service are appropriately informed about how recommender systems impact the way information is displayed, and can influence how information is presented to them. They should clearly present the parameters for such recommender systems in an easily comprehensible manner to ensure that the recipients of the service understand how information is prioritised for them.” (emphasis added)
19. DSA 第27（1） 条要求在线平台提供商列出“在其推荐系统中使用的主要参数s”（强调后加）。同样，Recital 70澄清说“[...]在线平台应始终确保其服务的接收者能够适当地了解 推荐系统如何影响信息的显示方式，并可能影响信息的呈现方式他们。他们应该以易于理解的方式清楚地呈现此类推荐系统的参数，以确保服务的接收者了解信息是怎样的 优先考虑他们。“（强调后加）

20. The DSA thus does not mandate precisely how platform providers should present such factors, and there is nothing in Article 27(1) DSA to suggest that providers are obliged to disclose the main factors for each recommender system separately. The objective, as Recital 70 explains, should only be “to ensure that the recipients of the service understand how information is prioritised for them” (emphasis added). In light of this, where the recommender systems on a platform are all informed by the same underlying logic and apply the same primary factors, a provider arguably should be able to comply with Article 27(1) DSA by describing those common factors once, clearly and comprehensively, rather than multiple times.
20. 因此，DSA 并没有明确规定平台提供者应如何呈现这些因素，并且DSA 第27（1）条中没有任何内容建议提供者有义务单独披露每个推荐系统的主要因素。正如Recital 70所解释的那样，目标应该只是“确保服务接受者了解信息是如何为他们确定优先顺序的”（强调后加）。有鉴于此，如果平台上的推荐系统都由相同的底层日志IC 通知并应用相同的主要因素，则提供商可以说应该能够遵守第27 条（1） DSA通过一次、清晰、全面地描述这些共同因素，而不是多次描述。

21. Since 17 February 2024, WTL has presented to recipients the “main” or primary factors that underpin all of its recommender systems (accepting, for the sake of argument, that they are distinct recommender systems), on Temu’sDSA Help Page, under the section “HOW TEMU RECOMMENDS CONTENT?”5
21. 自2024 年 2 月 17 日以来，WTL向获奖者展示了支撑其所有推荐系统的“主要”或主要因素（为了论证，接受它们是不同的推荐系统），在 Temu 的DSA帮助页面的“TEMU 如何推荐内容？“5

4 For “Lightning Deals” and price reductions, the recommendation logic is the same as recommendation of products in the product feed, or as a result of a search. The recommender system does not dictate which products are eligible for “Lightning Deals”, nor the price reductions applied to products.
4对于“秒杀”和降价，推荐逻辑与产品信息库中的商品推荐或搜索结果相同。推荐系统不规定哪些产品有资格享受“秒杀”，也不规定适用于产品的降价。

5 Since it became subject to the DSA, WTL made three changes to enhance the quality of the disclosures relating to the recommender system on its DSA Help Page. In April 2024, WTL divided the existing bullet list of main factors into two lists (as shown above), in order to better clarify to recipients which factors were “the most important ones” . In June 2024, WTL deleted the reference to the term “gender” from the information illustrated within the “Your account profile” factor, because it confirmed that such input was not used for recommendations. In September 2024, in connection with WTL’s periodic review of its systems and related disclosures, WTL relegated the “ratings given to a product” factor from the first to second set of bullets, after determining that its influence in determining content was less impactful. Please also note that certain minor linguistic changes to the DSA Help
5 自受DS A 约束以来，WTL进行了三项更改，以提高其 DSA 帮助页面上与推荐系统相关的披露质量。2024 年 4 月，WTL将现有的主要因素列表分为两个列表（如上图），以便更好地向接收者阐明哪些因素是“最重要的”。2024 年 6 月，WTL 从“您的账户资料”因素中所示的信息中删除了对“性别”一词的引用，因为 WTL 确认此类输入未用于推荐。2024 年 9 月，在WTL对其系统和相关披露的定期审查中，WTL 将“产品评级”因素从项目符号的第一项降级到第二项，之后确定它在确定内容方面的影响较小。另请注意DSA帮助中的一些细微的语言变化

22. The DSA Help Page lists and explains the main factors as follows:
22. DSA 帮助页面列出并解释了以下主要因素：

“ The most important factors are those which have a higher likelihood ofproviding more responsive matches with your interests at a given time, because they indicate what you are interested in via your actions on Temu. Namely:
“最重要的因素是那些在给定时间更有可能与您的兴趣进行更响应匹配的因素，因为它们表明您感兴趣的内容你在 Temu 上的行为。即：

• Your browsing, searching and purchasing history on Temu – This allows us to recommend products to you that are more likely to be of interest to you; and
• 您在 Temu 上的浏览、搜索和购买历史 – 这使我们能够向您推荐您更可能感兴趣的产品;和

• Time you spend viewing specific product listings on Temu – This helps us suggest similar products that you might find interesting.
• 您在Temu 上查看特定商品信息所花费的时间 – 这有助于我们推荐您可能感兴趣的类似商品。

The following additional factors can also influence how content is recommended on Temu:
以下其他因素也会影响Temu 上内容的推荐方式：

• Ratings you have given to products on Temu – This allows us to recommend content and products to you that are similar to those you have rated highly in the past, and avoid recommending products to you that are similar to those have rated poorly;
• 您在Temu 上对产品的评分 – 这使我们能够向您推荐与您过去高度评价相似的内容和产品，并避免推荐向您提供的产品与评价较差的产品相似;

• Your account profile (such as your country if recorded in your account profile) and preferences you have expressed on Temusuchas saving a product to your wish list – When you express your preferences on Temu, we will take this into account and aim to recommend products that match your preferences;
• 您的帐户资料（例如，如果您的帐户资料中记录了您的国家/地区）和您在Temusuchas将产品保存到您的愿望清单中表达的偏好 –当您在 Temu 上表达您的偏好时，我们将对此表示赞赏，并致力于推荐符合您偏好的产品;

• Your approximate location based on your technical information (e.g., IP address) – This allows us to recommend products to you that will be available in your location;
• 根据您的技术信息（例如 IP地址）确定您的大致位置 – 这使我们能够向您推荐您所在地区可用的产品;

• The popularity of products on Temu – This allows us to recommend products to you that reflect seasonal or other popularity measures;
• Temu 上产品的受欢迎程度 – 这使我们能够向您推荐反映季节性或其他受欢迎程度指标的产品;

• Current sales campaigns – This allows us to recommend products to you that are under sales programs; and
• 当前的销售活动 – 这使我们能够向您推荐销售计划中的产品; 和

• Product prices – This allows us to recommend products that are competitively priced.”
• 产品价格 – 这使我们能够推荐价格具有竞争力的产品。“

23. These eight factors apply with respect to all product-related recommendations and all promotion-related recommendations appearing on the Platform. As regards review-related recommendations, the Platform draws from a sub-set of the above factors, notably the Temu country site used by the recipient,6ratings given to the product, and the quality and content of the review.
23. 这八项因素适用于平台上出现的所有与产品相关的推荐和所有与促销相关的推荐。关于相关评论推荐，该平台借鉴了上述因素的子集，特别是接收者使用的Temu国家/地区网站，6对商品的评分，以及评论的质量和内容。

24. To be clear, each of these three recommender “systems” may also take into account additional factors, although these all have less impact in deciding what content ultimately will be presented to recipients in the above recommendation scenarios and therefore would not constitute “main factors” .
24.需要明确的是，这三个推荐系统“系统”中的每一个也可能考虑其他因素，尽管这些因素在决定最终将呈现给接收者的内容时影响较小因此不会构成“主要因素”。

Page have been made over time. The introduction of the “Personalised recommendation” toggle is addressed in WTL’s response to Question 3.
随着时间的推移，页面已经制作完成。WTL在对问题 3 的回答中讨论了“个性化推荐”开关的引入。

6 The Temu Platform’s offering varies depending on the country or region selected by the recipient. The term “country site” refers to the specific version of the Temu site available in a given country or region (e.g., Temu Ireland, Temu Belgium, and so on). Recipients can easily select and change the relevant country site by clicking on the button which displays the colours of the relevant flag in the top-right corner of each Temu webpage, in order to select their preferred country site, language and currency.
6Temu 平台的产品因收款人选择的国家或地区而异。术语“国家/地区站点”是指在给定国家或地区（例如 TemuIreland、TemuBelgium 等）可用的Temu站点的特定版本。 收件人可以通过单击每个 Temu 网页右上角显示相关国旗颜色的按钮来轻松选择和更改相关国家/地区的站点，以便选择首选国家/地区的站点、语言和货币。

Relative importance of the main factors
主要因素的相对重要性

25. In the DSA Help Page, WTL generally explains to recipients the relative importance of the main factors used to recommend content in relation to its recommendation systems. For (1) product-related recommendations, and (2) promotion-related recommendations, the two factors listed in the first set of bullet points in the section “HOW TEMU RECOMMENDS CONTENT?”, i.e., (1) browsing, searching and purchasing history; and (2) time spent viewing products, are the most influential factors in deciding content. The reason for this is that these factors generate recommendations that are most likely to align with the recipient’s expectations and preferences, in WTL’s experience.
25. 在DSA帮助页面中，WTL通常向接收者解释用于推荐内容的主要因素相对于其推荐系统的不同重要性。对于 （1） 产品相关推荐，以及 （2） pROMOTION 相关推荐，“HOWTEMU推荐内容“，即 （1） 浏览、搜索和购买历史记录;（2）花在查看产品上的时间，是决定内容的最有影响力的因素。这样做的原因是，根据 WTL 的经验，这些因素产生的推荐最有可能符合接收者的期望和偏好。

26. The other factors listed in the “HOW TEMU RECOMMENDS CONTENT?” section are also relevant for
26. “EMU 如何推荐内容”中列出的其他因素部分也与

(1) product-related recommendations and (2) promotion-related recommendations, as they also help produce content that is more likely to align with the recipient’s interests. But, as compared to the first two factors, they are less influential. That said, as mentioned in the DSA Help Page, the weighting of all of these main factors is dynamic. The Platform’s systems adjust the relative weighting of these main factors by recognizing and reacting to changing patterns and aggregate feedback within the Platform over time. Should any of the main factors no longer exert a meaningful influence over content in the future, WTL would update the relevant disclosure in the DSA Help Page to reflect this development.
（1） 与产品相关的推荐和 （2） 与促销相关的推荐，因为它们也制作了更有可能符合收件人兴趣的内容。但是，与前两个因素相比，它们的影响力较小。也就是说，正如DSA帮助页面中所述，所有这些主要因素的权重都是动态的。平台的系统通过识别和响应平台内的变化模式和随时间推移的汇总反馈来调整主要因素的相对权重。 如果任何主要参与者将来不再对内容施加有意义的影响，WTL 将更新 DSA 帮助页面中的相关披露，以反映其发展情况。

27. For (3) review-related recommendations, a more restricted set of factors apply, as noted above, due to the different nature of the content and the role that reviews perform on the Platform. The three factors listed above for reviews allow the Platform to present reviews that are helpful for the recipient, for instance, by displaying reviews that have been published on the same country site which the recipient is browsing. Recipients can, in any case, adjust how reviews are displayed by using an on-screen sorting function, allowing them to view reviews with ratings from highest to lowest or vice versa, the most recent reviews of a product, and so on.
27. 对于（3）与评价相关的推荐，如上所述，根据内容的不同性质和评价在平台上的作用，适用一组更严格的因素。 上述评论的三个因素允许平台呈现对收件人有帮助的评论，例如，通过显示已在同一评论上发布的评论country网站。在任何情况下，收件人都可以使用屏幕上的排序功能来调整评论的显示方式，允许他们查看评分从高到低的评论，反之亦然。产品的最新评论，依此类推。

28. Finally, WTL would wish to make clear that it remains very open to adapting its DSA Help Page and providing additional information about its recommender systems and their inputs, if the Commission recommends that it take such action. For instance, WTL would be willing on its DSA Help Page to differentiate between the three broad categories of recommender systems mentioned above and explain more granularly how each of the main factors mentioned above applies with respect to each system. Although this may give rise to some duplication, given the common factors at play, WTL would be willing to adopt this approach if it was felt that it would better meet the transparency aims of Article 27 DSA.
28. 最后，WTL希望明确表示，它仍然非常愿意提供其DSA帮助页面并提供有关其推荐ender系统及其inputs，如果Commission建议其采取此类行动。例如，WTL愿意在其DSA帮助页面上区分这三个广泛的推荐系统类别，并更详细地解释了上述每个主要因素如何适用于每个系统。 尽管这可能会导致一些重复，但考虑到共同因素，如果 WTL 认为这种方法更符合《每日生活歧视法》第 27条的透明度目标，则 WTL 愿意采用这种方法。